PointsBet USA and PointsBet Canada announced they have been approved for accreditation under the RG Check program, provided by the Responsible Gambling Council. Accreditation is granted for three years after a review by responsible gaming specialists and an independent Accreditation Panel.
Based in Toronto, the Council is an international authority that operates independently from the gaming industry, offering insights and services for land-based and online gaming providers.
RG Check, developed by RGC’s Centre of the Advancement of Best Practices, is the “most comprehensive and rigorous responsible gambling accreditation program in the world,” according to PointsBet.
It is designed to meet or exceed “all existing responsible gambling regulatory requirements” while also providing “a concrete roadmap for implementing broadly stated industry-responsible gambling codes of practice.”
Teresa Fiore, Responsible Gambling & CSR Manager at PointsBet USA, commented: “At PointsBet, we strive to deliver a product that enhances the sports viewing experience which seamlessly integrates responsible gambling best practice.”
“Since our entry into the North American market, we’ve focused our efforts on understanding the complexities of responsible gambling safeguards and implementing a responsible gambling strategy that educates, protects, and supports players,” she added.
Chantal Cipriano, Vice President of Legal, Compliance & Government Relations at PointsBet Canada, said: “It is a tremendous honor to receive this recognition and validation of our commitment to player protection from the Responsible Gambling Council.”
“Our promise is to continue prioritizing best responsible gambling practices while always striving to provide an unrivalled experience to sports bettors and gaming enthusiasts,” Cipriano added.
As part of the accreditation process, program staff thoroughly reviewed PointsBet.com and PointsBet.ca based on the nine RG Check standards and undertook a comprehensive review of documentation and training, employee interviews, employee surveys, and testing of the websites.
Shelley White, Responsible Gambling Council CEO, added: “Congratulations to PointsBet on successfully completing and achieving Responsible Gambling Council’s RG Check iGaming Accreditation for its sites, PointsBet.ca and PointsBet.com. This achievement is a strong demonstration of PointsBet’s commitment to prioritizing player protection, education and harm minimization throughout its operations.”
“RG Check is an invaluable tool for managing risk and monitoring the overall effectiveness of RG programming, and provides a roadmap for continuous improvement,” White added. “RGC is proud to provide PointsBet with ongoing support in its responsible gambling journey.”
The accreditation comes as PointsBet expands its presence in the North American market. This week, the Massachusetts Gaming Commission voted unanimously to approve temporary licensure for the operator, among other companies.