Posted on: January 16, 2024, 10:28h.
Last updated on: January 16, 2024, 10:40h.
Kelowna Capital News reported that the flooding caused the gaming property to shut down for about a half hour on Sunday afternoon.
Local firefighters responded to a report of a broken sprinkler head at the property at about 3:30 p.m., according to the local news outlet.
Visitors were allowed back on the gaming floor after the water was cleaned up, and the casino was operating normally on Monday.
Cold Temps Blamed
The burst pipes allowed water to flow from the second floor of the gaming property to the outside and onto Water Street, according to Castanet, a local online news site.
No official damage estimate was released by the casino but the repair costs were believed to be minimal. No injuries were reported.
Casino General Manager Clarissa Pruden told the news site that pipes running between the casino’s kitchen and its parking facility had frozen due to cold temperatures. Temperatures in Kelowna on Sunday ranged between 28 and 34 degrees, according to AccuWeather.
Clinton Wood, a casino visitor, told Castanet that he was playing a table game on Sunday afternoon when an alarm went off and officials ordered all visitors to leave.
Water was running all over the place and onto the street below by the parkade,” Wood recalled. “We got a pretty good car wash. All these people making all that money, and then the alarm went off. I joked that we were making too much money.”
He added there were “quite a few people” who were there at the time playing table games and slots.
Playtime Casino Kelowna features over 450 slot machines along with a variety of table games, including blackjack, e-roulette, ultimate Texas hold ’em, and EZ baccarat.
Kelowna is located some 242 miles east of Vancouver, Canada.